What Information We Hold and Why
When you open an account with us, we collect your name, contact number, email address and the payment method you use — whether that is JazzCash, Easypaisa or Raast. We store this to process your deposits, verify your identity and keep your account secure. Device data
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such as your browser type and mobile operating system is logged automatically to maintain session continuity when you switch between the browser and app. We do not sell your personal information to third parties. Payment data linked to JazzCash or Easypaisa transactions is held only as
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long as required for transaction records and account verification. When you request a withdrawal, we may ask for additional identity confirmation; that data is used solely for that verification step. Our servers apply encryption to data in transit and at rest. You can request a copy
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of the data we hold on your account by writing to our support team. We retain account data for as long as your account remains active and for a period afterward as required by applicable rules where local law permits.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.